Job Title: Sales and Customer Support Coordinator
Location: Newmarket (Office-Based)
Salary: £32,000 - £35,000 per annum
Hours: Full-time, 40 hours per week
Term: Permanent role
Join a Small, Friendly Team!
We are recruiting on behalf of our client, a well-established and growing business in Newmarket, for a Sales and Customer Support Coordinator. This is a fantastic opportunity to join a small, friendly team in a varied and dynamic role.
About the Role:
In this role, you will provide essential support to both the sales and customer service teams, ensuring a smooth process from enquiry to aftersales care. You will also be responsible for arranging travel for team members and providing cover for the Office Manager when required. This is a great opportunity for someone who enjoys a fast-paced, people-focused role where no two days are the same.
Key Responsibilities:
- Processing sales orders and managing customer accounts
- Providing exceptional customer support via phone and email
- Coordinating with internal teams to ensure smooth order fulfilment
- Assisting with general administrative tasks related to sales and customer service
- Maintaining accurate records and ensuring customer satisfaction
- Arranging travel and accommodation for team members
- Providing cover for the Office Manager when required
What We’re Looking For:
- Previous experience in a sales support, customer service, or administrative role
- Strong organisational skills with excellent attention to detail
- Confident communication skills and a customer-first mindset
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Ability to multitask and support different areas of the business
- A proactive and team-oriented attitude
Why Join This Team?
- Competitive salary of £32,000 - £35,000
- Office-based role in a welcoming and supportive team
- Opportunity to be part of a growing and dynamic business
- A varied role where no two days are the same
- Free Parking
- 23 days holiday + bank holidays
If you're looking for a new opportunity where you can make a real impact, we’d love to hear from you! Please apply on line quoting reference 1150488 / call Kelly on 01279 758855 / contact me on LinkedIn Kelly Howard for more information.
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